Frequently Asked Questions
Everything you need to know about your Ringers Western experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia, while express shipping arrives within 1-3 business days. International delivery times vary by location.
What is your return policy for apparel?
We offer a 30-day return window for all full-priced items. Products must be in original condition with tags attached. Please note that sale items are eligible for store credit only.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Are your work shirts and jeans pre-shrunk?
Most of our heavy-duty cotton workwear is pre-shrunk to minimize shrinkage; however, we recommend following the specific care instructions on the label to maintain the garment's integrity.
Do you offer Buy Now, Pay Later options?
Yes, we support several flexible payment methods including Afterpay, Zip, and Klarna, allowing you to split your purchase into interest-free installments.
Can I change or cancel my order after it has been placed?
Our warehouse team processes orders quickly to ensure fast delivery. Please contact our support team immediately, but we cannot guarantee changes once the order has entered the packing stage.